vDelivery - JULABO USA
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Discover the Power of Personalized, Virtual Support

There’s no need to worry about how to install, troubleshoot, or configure your JULABO when you can connect directly to an expert and get the support you need whenever you need it. JULABO USA’s vDelivery and vDelivery Plus use well-known applications such as Apple Facetime, Google Duo, and Microsoft Teams to connect face-to-face with our technical team for equipment installation, training, and service support.

Free vDelivery: Get Your JULABO Up and Running Quickly

It’s an exciting day when your new JULABO temperature control unit arrives, and there’s no need to diminish that feeling with a complicated installation process. Order your free vDelivery session when you purchase your JULABO, and our technicians will take you through unboxing, menu tutorials, and start-up instructions. Take the stress out of delivery and installation, and get your new unit running as soon as possible with vDelivery.


  • Unboxing
  • Menu Overview
  • Quick Start-Up
  • Complimentary 1-hour session with a JULABO specialist

Schedule vDelivery

vDelivery Plus: In-depth Training, Installation, and Service

For service questions, calibrations and configurations, or comprehensive user and systems training, turn to vDelivery Plus. Our technical experts connect with you directly to address in-depth installation, service, and training needs. Have a new user or want to do more with your JULABO? Schedule vDelivery Plus. Have a technical issue and need to get your unit back up and running? That’s the perfect time for vDelivery Plus. Depending on your team’s level of expertise, you may be able to resolve issues with your equipment quickly by connecting with one of our service experts.


  • In-depth User and Systems Training
  • Installation Operator Training (comes with certificate)
  • Troubleshooting & Service
  • Billed at $225/hour

Schedule vDelivery Plus

In-Person Training, Service, and Installations

Our vDelivery services make it possible for you to connect directly with our technical experts for immediate assistance, regardless of what’s going on in the world of travel. Still, we know there are times when you may want an expert to come to your lab or facility. If that’s the case, contact our service team directly, and we’ll help you determine the safest, most practical, and economical way to resolve your issues. And, if travel is an option, our team will handle the details.

Contact Service

Whatever your service and support need may be, we’re committed to providing fast solutions that keep you up and running with as little disruption as possible. Contact us about vDelivery and learn how it can help you eliminate downtimes and focus on discovery, research, production, and innovation.

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