Product Returns - JULABO USA


Is there something that’s keeping you from falling in love with your JULABO? We want to know about it so we can make it right. Fill out this product return request form and an expert will review it and contact you quickly with the next steps.

Note: if you do have to return a product, please have it cleaned and decontaminated. In the event a product has experienced contamination and/or residue may still be present, please seal the product in a plastic bag and provide a full SDS list of possible contaminates. We’re really fond of our employees and customers and want to be sure everyone is safe.

General Inquiries
610-231-0250 800-458-5226 (Toll-Free) F: 610-231-0260
Service & Support
Monday - Friday 8:30am - 5pm EST [email protected] 610-231-0250 option 3
Extended Hours
Monday - Friday 5pm - 8pm EST 610-737-5726 (call or text)
Weekend Hours
Saturday: 12pm - 5pm EST
Sunday: No Extended Service Available.
610-737-5726 (call or text)
Monday - Friday 8:30am - 5pm EST [email protected] 610-231-0250 option 4