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Accessories (7)
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Heating Circulators (14)
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What’s the warranty on a refurb?
Can a refurb unit still be serviced?
Are these units discounted?
What’s a refurbished unit?
What is JULABO USA doing to address the EPA’s evolving regulations on synthetic refrigerants?
Are PURA Water Baths compatible with non-water fluids such as silicone oil or ethylene glycol?
What is the difference between base, analog and digital?
What would be causing oil residue to come out from under the lid of my bath?
What are your adapters made of?
Where do your products ship from?
What would be causing the lines to leak?
How can I tell how much fluid is in my system?
What is E108 error code?
Can I put PRESTO fluid in my DYNEO?
I threw out the packaging material for my machine and I really need it. What do I do?
Frequently Asked Questions
Finance
What do I need to get set up with payment terms with your company?
Is there a way to be exempt from tax on web orders?
Can I use a shipping account# for a web order?
General
What is JULABO USA doing to address the EPA’s evolving regulations on synthetic refrigerants?
So you sell HVAC?
How do I pronounce the name of your company?
Products
What’s the warranty on a refurb?
Can a refurb unit still be serviced?
Are these units discounted?
Sales
Can I have an additional discount?
You sell lab equipment that does what?
What is the lead time on your equipment and how quickly can it ship?
Service & Support
What would be causing oil residue to come out from under the lid of my bath?
What is E108 error code?
I connected my JULABO RS232 to a computer and it will not communicate with the computer, what is wrong?
Shipping & Receiving
Where do your products ship from?
I threw out the packaging material for my machine and I really need it. What do I do?
Can my order ship today?
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